Shelter & Housing Program

Program Mission

HSP’s Shelter & Housing Program gives HOPE, inspires CHANGE, and provides OPPORTUNITY by offering a safe place to live where greater self-determination can be achieved through guidance, support, and advocacy.

Services Provided

Coordinated Intake Services for Homeless Individuals or Families
Shelter Services for Men, Women, and Families
Case Management Services
Housing Services

If you are currently homeless or being evicted, PLEASE CALL OUR HOTLINE AT 410-386-6623.

For up to date information about Cold Weather Shelter, please call our Cold Weather Shelter Info Line – 410-871-4877

FOR MORE INFORMATION ABOUT THESE SERVICES, PLEASE CALL US AT 410-857-2999 or CLICK HERE to email a worker in this program.


Eligibility for these programs is determined through our coordinated intake process.
We take walk-in appointments Monday – Thursday 8:30AM-12:00PM and Fridays 10:00AM-12:00PM
Access to shelter is prioritized for those with the greatest need based on standards set by the Federal Department of Housing & Urban Development (HUD). 

Coordinated Intake Services

Coordinated Intake for homeless services ensures that all people experiencing a housing crisis have fair and equal access and are quickly identified, assessed for, referred, and connected to housing and assistance based on their needs. Those needing services will be prioritized based on the outcome of their needs assessment completed at the time of intake. 

Year-Round Homeless Shelters

HSP operates three year-round Emergency Shelters to accommodate the needs of homeless men, women, and families. 

Safe Haven Shelter

This shelter serves adults who are homeless and have a chronic mental illness. The goal is to help transition these individuals from homelessness into their own permanent housing.

 Seasonal Cold Weather Shelter – INFOLINE 410-871-4877 

Cold Weather Shelter is open annually from November 15th – April 1st. Guests come in for a hot meal, shower, laundry, and a warm place to sleep.
Open from 7PM-8AM nightly, this shelter is largely staffed by teams of volunteers from the community. To become a volunteer – CLICK HERE
There are separate sleeping areas for men and women and can accommodate 40 people nightly.
We partner with Westminster Rescue Mission and Westminster Senior Center for any overflow. All guests must be 18 years of age or older. 

Case Management Services

All residents in our shelters and participants in our housing programs receive case management services. Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client’s health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes.

Housing Services

Through our Coordinated Intake process and Case Management Services, we can determine someone’s eligibility for our Housing Services such as Permanent Supportive Housing Services for Persons with a Disability or Rapid Rehousing Services.