Website Human Services Programs of Carroll County, Inc.

Responsible for the operational success of HSP by providing leadership, team management and development, and delivery of services for Housing services that include, homeless prevention, including security deposits and eviction prevention services, coordinated entry, rapid rehousing, and permanent supportive housing.

Essential Functions:

  • Provide leadership, supervision, guidance support and direction to staff, interns and volunteers
  • Assist with development of strategic communications and partnerships by translating program goals and information into unified concepts, tones and messages. Review/revise strategy to keep current with program needs
  • Proficient in Microsoft Office Suite, including the use of Excel to monitor program funding
  • Oversee HSP Shelter and Housing Screening Line, ensure prompt responses, accurate referrals, diversion services, and program eligibility screening
  • Manage security deposits and eviction prevention services, including Community Partners, grant funds, and HSP funding sources
  • Approve and track payment authorizations related to various HSP housing funds
  • Monitor and Ensure all Housing funds are utilized within grant period and guidelines
  • Supervise Case Management services and ensure documentation and program requirements
  • Manage housing programs with HUD’s Move On Strategy, effectively manage programs to support long term housing stability
  • Serve as active member of Carroll County Continuum of Care
  • Coordinate multi-agency communication and strategies to address homelessness
  • Assist with management of policy and procedure to ensure compliance with federal, state, and local grant requirements including; program development, implementation, and timely/accurate reporting
  • Proficient in Microsoft Office Suite, including the use of Excel to monitor program funding
  • Assist with application, maintenance, and renewal of grants
  • Enter/review/maintain Community Service Point (CSP) data as it relates to services rendered
  • Ensure service integration with all other applicable HSP programs, coordinate services and conduct/oversee co-case management
  • Perform monthly file and Service Point accuracy reviews for compliance
  • Oversee the receiving and confirmation of supply/order deliveries; and forwarding of signed packing slips to Accountant

Knowledge, Skills and Abilities: Candidates for this position must possess the following: high level attention to detail, strong finance management skills, effective skills to accomplish the program goals and objectives; effective interpersonal, team building,  communication and organizational skills; ability to take initiative, be self-motivating and creative with minimal direction, ability to work independently and also as part of a team, ability to manage multiple tasks, projects, and priorities simultaneously with flexibility and composure, effective writing skills, program development, planning and evaluation skills.  Knowledge of budgeting, fund-accounting, and generally accepted personnel practices.  Experience in human services’ programs and practices, knowledge of community resources. Knowledge of computer operations is required. Candidates are required to have a valid motor vehicle operator’s permit and proof of current automobile insurance. Must be positive, cooperative, and supportive.

Educational Requirements: Candidates for this position are required to have a bachelor’s degree in human services or related field from an accredited institution of higher learning. Candidates for this position are required to have 2 years’ experience working with at-risk/homeless population; 1 year of paid experience in an equivalent or human service position. Education requirements may be waived in lieu of 4+ years of progressive experience.

Supervisory Responsibilities: Strong supervisory experience is required for staff, interns and/or volunteers

Work Environment: This position has contact with all levels of personnel within the organization, consumers, vendors, and other agencies. Typical office setting with additional settings such as; homeless shelters and other housing options.

Position Type/Expected Hours of Work: Full Time (40 hours/week). Normal office hours. Occasional evenings, nights or weekends may be required.

Travel Requirements: Minimal local travel. Travel to meetings/trainings and client transportation (in agency vehicle) may be required. Occasional distance travel may be required for meetings/training.

To apply for this job email your details to recruiting@hspinc.org

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