Emergency & Prevention Program

Emergency & Prevention Program

Program Mission

HSP’s Emergency & Prevention Program gives HOPE, inspires CHANGE, and provides OPPORTUNITY by assessing, preventing the loss of, and restoring basic needs for everyday life by empowering the people we assist to move towards self-sufficiency.

Services Provided

Emergency Services
Community Resource Services 
Home Energy Services

For more information about these services, PLEASE CALL US at 410-857-2999 or CLICK HERE to email a worker in this program.


Eligibility may vary by service, please let us assist you to see if you qualify. 

Eligibility is typically based on gross monthly/annual household income levels.  You will be asked to provide proof of income before receiving assistance.

Have an Emergency?

Emergency situations include the following:

evictions (court ordered)
utility turn-offs
utility restoration
security deposit assistance 

These emergencies will be prioritized. Please call 410-857-2999 immediately for assistance. 

The following items will help us assist you as quickly as possible:

Proof of need (eviction notice, verification of security deposit, utility turn-off notice)
Proof of income (pay stubs, pension statements, child support information, TCA, unemployment, or Social Security/Disability income)
Applicant’s photo ID and copies of all household members’ Social Security cards
Copy of your lease or most recent rent receipts (for evictions) 

Community Resource Services

Community Resource Specialists offer Emergency Assistance and United Way of Central Maryland’s Family Stability Assistance. Help in these areas can include any of the following:

Eviction prevention
Security Deposits
Minor prescription/medical assistance
Case management for families at risk of homelessness (United Way of Central Maryland’s Family Stability Initiative)

Home Energy Services

HSP works with Maryland’s Office of Home Energy Programs (OHEP) to assist Carroll County residents with electric and fuel costs, bill assistance, the Maryland Energy Assistance Program (MEAP), and arrearages. Additional utility resources may also be available to assist with utilities related to heating, cooking, hot water, and water/sewer service.

DOWNLOAD the 2018-19 Maryland Energy Assistance Program (MEAP) application instructions
DOWNLOAD the 2018-19 Maryland Energy Assistance Program (MEAP) application
DOWNLOAD the 2018-19 Maryland Energy Assistance Program (MEAP) flyer with income eligibility

Through a partnership with Fuel Fund of Maryland, HSP also offers Watt Watchers of Maryland energy efficiency workshops that are free of charge and open to the public. 

Please call us at 410-857-2999 for the Watt Watchers workshop schedule. 


Community Partners

Each year, HSP helps thousands of Carroll County residents prevent and fix emergencies by utilizing community funding to assist people in crisis. Community partners are crucial to this effort as they provide the funding when other resources fall short.  HSP partners with businesses, foundations, individuals, and faith-based groups in our community to raise support for these efforts. To receive more information about how to partner with us in our efforts to restore or prevent the loss of basic needs, please call our Director of Marketing & Outreach at 410-386-6648. 

Library Outreach

HSP’s Emergency & Prevention Program partners with Carroll County Public Library to offer our services in several branches. 

A member of HSP’s staff will be in these library branches at these times:

  • Eldersburg Branch – 2nd Friday of each month 9:30-11:00AM
  • Taneytown Branch – 3rd Friday of each month 9:30-11:00AM
  • Mt. Airy Branch – 4th Friday of each month 9:30-11:00AM